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Can I download or request a copy of my data?

How to request a copy of the personal data Locket has about you.

Updated today

Yes! You have the right to request a copy of your personal data at any time.

How to request your data

To request a copy of the personal data associated with your Locket account, go to your account settings in the app. From there, you can request access to information like your account details, photos and videos, and usage data.

If you'd like a copy of your data in a portable format that you can move or store elsewhere, you can submit a request through your account settings.

What's included?

Your data download may include things like:

  • Your account information (name, phone number, email, birthday)

  • Photos and videos you've shared

  • All other information Locket has associated with your account

Good to know

  • You can request deletion of your personal data at any time through your account settings.

  • Locket may ask you to verify your identity before processing your request, just to keep your data safe.

For the full details on your data rights, check out our Privacy Policy.

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