Skip to main content

Issues adding friends

Tips and tricks for when a friend can't be added

Updated over a month ago

Locket only works if you can add your best friends! To add a friend, open the Friends page using the button in the top-left corner of the app. Then, search for a friend and add them.

Common Issues

Invite Link Not Working

If the invite link doesnโ€™t open the app:

  1. Download Locket manually from the App Store.

  2. Once itโ€™s installed, go back and tap the invite link again.

Still not working?

  • Try adding your friend by username directly in the app.

Infinite loading spinner or error message

If your friend's phone number isn't listed correctly in your phone's Contacts, you might get an error message or the "Add" button will load forever. To fix this, verify that your friend's number is entered correctly.

  1. Open your Contacts

  2. Search for your friend

  3. Check their phone number. Sometimes you have to add a "+" at the start of the number.

  4. Restart Locket and try adding them again.

Did this answer your question?